1. Appointment Cancellation Policy

• Patients can cancel their appointment 1 days before the scheduled time without any charges.
• Cancellations made after the allowed time frame may incur a cancellation fee of 100%.
• No-shows will not be eligible for a refund.
• Emergency cancellations due to medical reasons may be considered for a full or partial refund upon verification.

2. Refund Policy

• Refunds will be processed within 14 business days after approval.
• Refunds will be issued using the original payment method.
• If the payment was made via Razorpay, the refund will be processed as per Razorpay’s refund timeline.
• Consultation fees for completed appointments are non-refundable.
• Refunds for prepaid packages will be reviewed on a case-by-case basis.

3. Rescheduling Policy

• Patients can reschedule their appointment 1 days before the scheduled time without any additional charges.
• Rescheduling requests made after this period may be subject to a rescheduling fee.

4. Exceptions

Refunds will not be provided in the following cases:

• If the cancellation is made after the allowed cancellation window.
• If the consultation has already been completed.
• If incorrect details were provided during booking.
• If the cancellation is due to reasons not covered under emergency cases.

5. Contact Us

For any questions or concerns about our Cancellation and Refund Policy, please contact us at:

• Email: [email protected]

Thank you for your understanding and cooperation.